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Problem restoring secure access to my S7 Edge.

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I chose to turn off fingerprint access for a short period but now can't restore any form of secure access because my backup password isn't being accepted. How can I get back to something better than swipe access please?

1 REPLY 1
Superuser I
Superuser I

Sometimes a last resort is to back up and factory reset @Pete-hd 

 

However sometimes it can be beneficial to visit a Samsung Experience Store or Samsung Service Centre to see if they can help. 

 

 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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