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Smart view not working

First Poster

My Samsung TV shows up in devices, but it won't connect.

My husband's Sony Experia can cast to the TV though. Which makes me think it's something with my phone, and not the TV.

Any suggestions, other than setting my phone to factory settings! I'm scared to lose everything, and it still potentially not fix the problem. 

Thanks.

2 REPLIES 2
First Poster
Anyone? I've tried again and it asked for a code? Then once it did connect. But can't get it to again!
ChrisM Moderator
Moderator

Hi @mithical 

 

Are you following the correct steps to connect your phone? Have a look at this useful link.

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