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Galaxy S21 Ultra lost Smart View ability after software updating with September 2024 security patch

(Topic created on: 06-10-2024 03:55 PM)
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Ontherock
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Is anyone no longer able to screen mirror phone to TV Chromecast after Sep 2024 software security update to S21 Ultra?

It could find my Chromecast TV and worked perfectly before applying thee Sep 2024 software security updat

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Solution
lminvti
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Or you could try
-Open SMART VIEW -From 3 DOT MENU > SETTINGS > ABOUT SMART VIEW -Tap on the information icon on the top right corner Go to STORAGE -Clear both DATA AND CACHE -Now go back and go to CHANGE SYSTEM SETTINGS > ALLOW -Go back and FORCE STOP smart view. -Go back to your SMART VIEW APP and look for the TV you want to connect to -Allow access from smart view on TV.

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lminvti
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Hi there, Nothing helped me so far. Tried hard resetting my TV enen. Don't really want to reduce to hard resetting my phone as well. After a lot of testing, I fixed my smart view via changing settings on the router. My router was set to automatically change channel for the best signal, but "play content" only works on certain channels, and was more frequently available on 2.5ghz than 5ghz. Make sure youbsplit your wifi, then try having a play with the channels and see if it helps
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Solution
lminvti
Samsung Members Star ★
Options
Or you could try
-Open SMART VIEW -From 3 DOT MENU > SETTINGS > ABOUT SMART VIEW -Tap on the information icon on the top right corner Go to STORAGE -Clear both DATA AND CACHE -Now go back and go to CHANGE SYSTEM SETTINGS > ALLOW -Go back and FORCE STOP smart view. -Go back to your SMART VIEW APP and look for the TV you want to connect to -Allow access from smart view on TV.
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