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Wrist detection on Watch4

(Topic created on: 03-02-2025 12:07 PM)
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Robatron
Journeyman
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My watch will work fine until I take it off to shower or charge, and when I put it back on, it no longer detects it's on a wrist. The green light no longer flashes, and it stops measuring my heart rate. This is disappointing as it's the main reason I purchased the watch. Any ideas on how to fix this?
2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @Robatron 

I'd first suggest to Clear the Cache of your watch > https://www.reddit.com/r/GalaxyWatch/comments/1bo0nq2/reminder_to_wipe_cache 

If that fails to help then clean the sensors on the back of the watch. 

If all else fails maybe consider resetting the watch. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Robatron
Journeyman
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I have done all of the above and none of them work
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