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Wearable not working

(Topic created on: 09-01-2024 09:17 PM)
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KatieCargill
Journeyman
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My wearable app is not working since the last Samsung update. My watch is connected for calls only it says.
I've followed all the guidance, cleared data, forced stop, restarted phone, reinstalled app and still my app is stuck on a loading screen when I click into it. 
So many people seem to be having this issue and are leaving reviews about it on the Google store. 

Does anyone know how how to fix this?
11 REPLIES 11
Members_bJrV0US
First Poster
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Ok, but how do i update. when i reinstall the app this is were i end up. there is nowere to press uppdate... The 3 dots is only massage...

 

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KatieCargill
Journeyman
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If you are reinstalling it, then you should be installing the latest version with no need to do an update right away. Unless the app still isn't working for you, then you may need to contact samsung. I don't seem to be having any issues since the update :smiling-face:
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