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Wearable app crashing

(Topic created on: 03-01-2024 12:44 PM)
3117 Views
DanHemingway
Explorer
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Is anyone else having an issue with the Wearable app? 

I try to open the app and it just hangs for a second or two then crashes out, just keeps doing this over and over.

Tried reinstalling ,restarting my phone, clearing all the Cache/Data and still nothing.

My watch6 is connected to my phone still but I'm not getting any notifications or anything 😕 

12 REPLIES 12
Neo001
Legend
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Try turning off automatic date and tomezone and changing the date to somewhere in 2023. Once Wearable app works, you can change back to automatic date and timezone.

https://www.reddit.com/r/GalaxyWatch/comments/18vqpi6/galaxy_wearable_app_stuck_on_infinite_loading_...

ichrisdavies
Journeyman
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Got the same issue with mine. S23 ultra and watch 6, app crashes on start up and notifications not coming through
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DanHemingway
Explorer
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Tried that but it didn't work, I had to fully rest the watch and that fixed it for now, although it was having problems reconnecting to my hone after the reset 😕 

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Solution
DanHemingway
Explorer
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I had to do a full reset after speaking with Samsung on their live chat, that's fixed it for now 

KirstyMM
Pioneer
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I have the S23 ultra & watch 6 also. Samsung advised me to go in to safe mode for 2 hours this morning. Still doesn't work
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ichrisdavies
Journeyman
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Fixed with time zone and location, untick all 3 from auto, set mine to south Korea and app worked. There an update in wearable app, little orange dot thing 175mb update. Working fine now
Termiations
Journeyman
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Thanks, this fixed it for me!

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CjB
Journeyman
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Yes! I have exact same problem with my Z Flip 5. Realised notifications weren't coming through to my watch. Did all the same things as other's - uninstall - switch on/ off with no results.
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DanHemingway
Explorer
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I did try this but it dint work then other apps like WhatsApp wouldn't work as it said the date and time were incorrect, I don't seem to have an update on wearable either 

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