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Watch Ultra Fall Detection

(Topic created on: Monday)
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madchris
Pioneer

Monday - last edited Monday by Moderator

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I purposely brought the watch ultra for the hard full detection and so far in the nine months I've owned it it's not worked once I've sent it back to Samsung and said there's nothing wrong with as far as I'm concerned it's 500 pounds of a glorified Fitbit and Samsung will not get it sorted I am disabled I had over 90 hard full cut myself badly and it dose work to get me help I wish samsung would do the wright thing for once

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JordanS
Moderator
Moderator

Monday

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This is certainly not the behaviour we would expect from our Galaxy Watch Ultra. It should be there for you in your times of need. Please drop us a PM to @Sam_UK and we can make sure this is investigated properly by the relevant team for you. A guide to sending a private message can be found on the link below. 

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...

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