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Watch Pro5 doesn't light up when I receive notifications

(Topic created on: 03-05-2023 06:47 PM)
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Ridpish
First Poster
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Please help! When I receive a notification the watch does t light up. When I open the watch the message is there, but no indication it has come through.

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7 REPLIES 7
Ridpish
First Poster
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Please help! My watch receives notifications, but doesn't light up to let me know they've arrived. 
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IndiW
Hotshot
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Does it happen all the time or when your phone is very closer to you

Because, I think I have noticed that my 5 pro Lte doesn't even alert me of the notifications when phone is close proximity to me
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Ridpish
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Thanks, I'll give It a try when the phone is in another room.
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CarlH
Moderator
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Hi @Ridpish. Does this happen with all notifications from every app? 

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Ridpish
First Poster
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Yeah, watch receives messages but doesn't light up. I only know a message has come through if I tap/open the screen.
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Wastedagen
Navigator
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If you go into watch settings on the app... Notifications.. Then advanced notifications, enable Turn on screen... Screenshot_20230505_092901_Galaxy Watch5 Manager.jpg
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Ridpish
First Poster
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Thanks, already done and still doesn't work. It would appear I've been given a faulty watch.
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