Watch Burn

[RobSea]

I have a Galaxy watch which I purchased in July 2021. I have had no problems with it at all. However last week twice without warning the sensor area instantly became hot and on the second occasion left me with a burn blister. This happen within only a few seconds. Obviously it is now too dangerous to wear the watch. 

Having read that this is a common occurance/fault please could samsung customer services respond. 

[AndrewL]

@RobSea: I'm really sorry to hear that you have experienced this issue while wearing your Galaxy Watch. If you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and we can get this escalated for you. 

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...

[Hungarymanc]

You pay over £1000 for a new phone and it's lucky if you get 4 years of problem-free use, I don't think they are Designed to last much longer than that, so I think you're in the same boat as us all, best of luck.