Watch 7 ultra Heart Sensor continously on

[Victor2703]

When I go to sleep, I set my Heart Sensor to be checked each 10 minutes.

It starts working in a proper way, but when reaching "on dot" times (02:00, 03:00, 04:00 ...) it starts checking continiously.

Lets say I go to sleep at 22:15.

First check would be at 22:20. Then 22:40, 22:50 and when reaching 11:00 it starts checking all night long.

Its annoying. I cant sleep with that LED light on

[voltyvic]

I've had this issue on previous galaxy watches and never got a fix, even after sending it away. I don't know why Samsung puts it on as a feature as it doesn't seem to ever work!

[Victor2703]

Well ... to be honest, my previous watch was a 5 PRO and it worked like a charm.

I have cleared cache, made a Factory reset, reboot the watch (pressing 7 seconds both bottoms) and problem still happens.

I have as well reported this issue to Samsung and they are working on it.

Anyway, I am curious ... did you do all this stuff with your watches ?

Always happened to you this error ?

[voltyvic]

Nothing changed, even after it was sent away and "fixed" and Samsung blamed user error, ie I wasn't staying still enough for long enough (even though I'm regularly bedridden for a day at a time), so I just changed it to continuous monitoring instead. It didn't seem to affect the battery life excessively, and the info is useful so I've kept it that way on my Watch 6 & now my Watch 7