Watch 6 fall detect

[Shelley123]

Woke up at 4 this morning to the emergency service talking to me through my watch, little word of warning to those like me who move around a lot in there sleep, maybe switch the feature of, must of banged it on my bedside cabinet in my sleep as it has a dent on the edge.

[Obsydian]

Wow, could heads up, i have had a few false alerts whilst awake, but it only calls the emergency contact not say 999.

[JAMES4578]

Hi @Shelley123  That would have been somewhat frustrating 🙄, there should be a notification countdown.    However  some will find the feature more important for them, it does depend on your risk factor.  I have not felt the need for it myself, a good idea to check your settings. Some general information here https://www.sammyfans.com/2023/06/06/fall-detection-notification-issue-on-galaxy-watch/ 

[tploumen]

I love this feature! Would be even better if the watch would send an audio message to the 911 operator like the Apple Watch.

This feature is lifesaving and I never had a false alert.

[shaz58]

I got woken up at 12 30am last night...same scenario...emergency services shouting at me through my watch...no clue what was going on! Then my emergency contacts phoned...I've had a terrible night!

[Graham49]

The same happened to me at 4.30 this morning.

Loud siren type noise and then emergency services asking which one I wanted.

My watch 6 was miles from the bedside cabinet.

Its only the 3rd night I have worn the watch. I believe the fall detection is turned on automatically if you are over 55 or is that just the Apple Watch ?

I wonder if they are using other sensors such as blood oxygen level..

[KholaI]

Hi @Graham49 

It's definitely quite unusual, and it shouldn't really be occurring. Could you send in an Error Report if you experience this issue again? Follow the instructions in the following link on how to do so: 

https://www.samsung.com/uk/support/mobile-devices/how-do-i-send-an-error-report/