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Watch 4 Classic seems to have gone kaput with no tracking

(Topic created on: Sunday)
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Bel83
Student
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Anyone else having major bugs with their watch 4? 

Mine is always on power saving, because the battery is too rubbish to last more than a day without it on. Even then I've still got to charge it daily. AOD is off, I don't use it for any interaction- only for recording exercise. No music etc. Just exercise and sleep. 

All was fine until the last update, and then suddenly I couldn't track sleep/ energy score unless I turned battery saver off. Samsung suggestion to put PS on and then off made no difference. 

I accepted i had to have it on normal battery overnight and charge it through the day, and top it up before bed. Not ideal but ok. What's strange though is that it knows what time I went to bed and got up, even when I don't use my phone for some time after getting up. It also tracks my HR and SpO2, but just not the rest of the sleep stuff and in turn, the energy.

Now my exercise tracking has gone. It's recording my steps, but hasn't recorded the 30k bike ride I've done today. Then I saw it hasn't logged my workouts for the last 3 days. Despite tracking HR and steps etc. 

It's like the individual things are recording but it's forgotten how to compile the data to present it. Usually it autorecords my bike rides, and it's still set to do that. It just hasn't done it. 

I am at a bit of a loss of what to do with it. These devices would be great if they continuously worked. I'm not bothered about it being updated to every shiny new version if every time it doesnt work for weeks. I'd rather have the older version and have it work properly and then it get an update when the bugs are worked out. 

I'm meant to log my sleep for my consultant to demonstrate some meds are working, and I've no way of doing that if the watch keeps forgetting what language it speaks. 

If anyone has found any thing that resolves this, I'd be very grateful. Ive tried turning on and off, and I've played with power saving, but nothing seems to make a difference. 

Thanks! :smiling-face:
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