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Watch 4 - apparently possible major probs with Oct update if runs out of power

(Topic created on: 07-11-2022 07:32 PM)
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papashaun
Troubleshooter
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Apparently there are problems with some Watch 4's after latest update from October (firmware version ending V13 )
Seems in some cases if you let the battery run out or manually reboot it, the watch will not restart and according to Samsung will need to be taken in to a Samsung store to be sorted

As far as I can figure from various articles you need to make sure you keep it charged ( and not restart it ) until hopefully a further update comes out to sort the issue
Don't know if is all watches or just in some regions but guess need to be careful 



10 REPLIES 10
Kens96
Journeyman
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I received the watch back from Samsung having been repaired under warranty.

Not exactly clear what they did but it hasn't been replaced, it is the same watch with the same MAC address. It came back with the GVI2 and was soon updated to GVI4. 

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