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Original topic:

warranty

(Topic created on: 04-06-2021 09:04 PM)
arny3680
First Poster
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Wearables
I am in dispute with samsung atm. My watch screen went black and i couldnt do anything with it. It was still vibrating for notifications etc but i couldnt see anything. Upon sending it to samsung to be fixed they are now saying they wont repair it for free as they say its had a third party repair. This watch was bought new and hasnt hardly left my wrist since i bought it. Theres no scratches etc on it as ive looked after it due to it being a birthday present.  Samsung want £90 to fit a new screen but im unwilling to pay as i have never had it repaired or taken apart like they say it has been. Has anyone else had this problem?
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WelshPaul
Helping Hand
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Wearables

Where did you buy the watch from?


My advice comes from being a UK Samsung Phone User.
Current Phone ~

Samsung S21 Ultra 5G 256Gb > Model: SM-G998B/DS. Samsung One Ui 3.1 / Android 11.

Samsung Galaxy Watch3 > Model: SM-R840.
Samsung Galaxy Buds+ > Model: SM-R175.
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arny3680
First Poster
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Wearables
studio catalogue
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