Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Trouble Connecting A2 40mm watch to A6 phone

(Topic created on: 21-02-2020 07:06 PM)
Aggie83
First Poster
Options

Unpacked my first ever piece of wearable tech about 2.5h ago... and that's where the excitement ended.

I'm still trying to connect it to my A6.

The watch is saying "Check your phone to complete setup " and the phone has been stuck on "loading " ,forever.

I have restarted both devices. I have uninstalled and re-installed the app.

I don't know what to do next..?

1582311851720499747748949778635.jpg

 

Screenshot_20200221-185348_Watch Active2 Plugin.jpg

 

I'm new to this, so I'd appreciate any help from you guys!

0 Likes
1 REPLY 1
CarloL
Hotshot
Options

Hey @Aggie83! Firstly, make sure that the Samsung Gear App, the Watch and the Samsung A6's software are all up to date. Also, check that the Bluetooth is turned on for both the phone and the Gear. Then on your phone, go to: Settings > Apps > Bluetooth Share > Storage > Clear Data. Do this for Samsung Gear Manager app as well, and restart the phone. 

0 Likes