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Together, cannot join challenge

(Topic created on: 3 weeks ago)
673 Views
Yidette
Apprentice
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I habe since getting my Galaxy Watch 6 in December joined the monthly step challenges, with zero problems. I have just tried to join the Juky challenge and it says 'Samsung Account Changed'. I've changed nothing, can anyone help please? Thank you
I'm using app on Galaxy 23 Ultra
11 REPLIES 11
KirstyMM
Pioneer
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I'm having the same problem. Can't view current challenge either. There seems to be a few other people experiencing the same issue.
mistycat
Student
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Also having the same problem, watch is synching  with steps and with every thing but cannot update the challenge or create a challenge 

Kirsty85
First Poster
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Hi did yous manage to sort it mines is the same and managed to join June's challenge
TrGibson
Apprentice
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I am having the same problem. It has something to do with the update, I think.

0 Likes
KirstyMM
Pioneer
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I've uninstalled and reinstalled the app and that's worked for me.
TrGibson
Apprentice
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Did you lose any data?

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Robin999
Samsung Members Star ★
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Uninstall and reinstall the app. You will not lose any data.
TrGibson
Apprentice
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I did, thank you! It fixed the problem.

Robin999
Samsung Members Star ★
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Excellent news!