Skin Irritation Issue with Samsung Galaxy Watch 6

[syamkp007]

I am writing to bring to your attention a skin irritation issue I am experiencing while using my Samsung Galaxy Watch 6.

The irritation is occurring under the dial area of the watch and is not related to the strap. The affected skin has become itchy and has developed small blisters, which is causing significant discomfort. I have ensured that the watch is cleaned regularly and worn loosely to avoid unnecessary friction, but the issue persists.

I kindly request your assistance in addressing this matter. Could you please advise on the next steps? If necessary, I am happy to provide additional details or photographs to help in resolving this issue.

[AndrewL]

@syamkp007: I'm very sorry to hear that you have encountered this issue while wearing the Galaxy Watch6. If you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and we will be able to get this escalated for you. 

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...

[syamkp007]

Thank you for your response. However, I am not based in the UK or Ireland. Could you please guide me on how to escalate this issue or whom to contact in my region? I would appreciate your assistance.

[JordanS]

To find your Samsung Support channels in your region, please select your region on the link below, then navigate to Support in the top right. 

https://www.samsung.com/uk/function/ipredirection/ipredirectionLocalList/

[GoanGeek]

Hi.

Try not to use the watch continously or at night.

I know this is not the best idea but for now I would advice not wearing it for atleast 3-5 days untill your skin has healed.

Also never wear is straight after charging it as it can still be hot.

If you have to wear it continously give a break after two days or so.