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Original topic:

Screen timeout not working

(Topic created on: 05/04/17 20:17)
Wendy72
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Wearables

Hi, 

Does anyone have a screen timeout problem, it's set to 15 sec but this doesn't  happen. I have reset many times but still doesn't work and this  is causing my battery  to drain....

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Lapusia66
First Poster
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I tried this way to set up the time - not in the setting application, but to push button on the top right corner of the screen (notification menu) - and voila ! i got my 5 required minutes instead of 10 seconds. miracle, please try this way. It is the same setting page but another path to reach and it works

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Bades1978
Superuser I
Superuser I
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Hi @Wendy72 can you tell me what phone you have and the android number so I can best help out?

Nitz
First Poster
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Hai . Im using the galaxy s7 edge and my screen timeout isnt working and my screen isnt turning off while it charges as well . I checked my smart stay its actually turned off

Can someone pls give me solution to fix this problem?

Bades1978
Superuser I
Superuser I
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Wearables

Hi @Nitz,

 

Have you got the developer options open? if so you may have "Stay awake" on which will keep the screen on whilst charging.

Nitz
First Poster
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Yea i did and its turned off . And yet still problems remains the same

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Bades1978
Superuser I
Superuser I
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Try safe mode see if it happens there and if not try clearing the hardware cache :smiling-face:

Erik3610
New Member
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Wearables

I just bought a Galaxy J7 Sky Pro today, I have tired EVERYTHING and the screen still shuts off after about 10-15 seconds. I cannot even keep the screen on using apps like "No Screen Off", etc. I'm about ready to smash the thing and go buy something else!!!!!

AlyssaChasteen
First Poster
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I'm having the same problem with my Galaxy Express Prime 2, I just got it yesterday and have looked online how to stop it from turning off but can't find how to fix the problem. I'm taking this thing back to Best Buy! They have to do something or I'll return it and get my money back!
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Lapusia66
First Poster
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Another type of error - I set the time for 5 or 10 mins but in a while it is switched to 1 minute. I am furious. Samsung galaxy tab S2 SM T719Y

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Galaxyj7
Apprentice
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Wearables

Phone timeout not working 

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