05-04-2017 07:17 PM
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Hi,
Does anyone have a screen timeout problem, it's set to 15 sec but this doesn't happen. I have reset many times but still doesn't work and this is causing my battery to drain....
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31-01-2018 08:26 AM
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I tried this way to set up the time - not in the setting application, but to push button on the top right corner of the screen (notification menu) - and voila ! i got my 5 required minutes instead of 10 seconds. miracle, please try this way. It is the same setting page but another path to reach and it works
05-04-2017 09:12 PM - last edited 05-04-2017 09:13 PM
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Hi @Wendy72 can you tell me what phone you have and the android number so I can best help out?
23-05-2017 06:39 AM
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Hai . Im using the galaxy s7 edge and my screen timeout isnt working and my screen isnt turning off while it charges as well . I checked my smart stay its actually turned off
Can someone pls give me solution to fix this problem?
23-05-2017 08:19 AM
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Hi @Nitz,
Have you got the developer options open? if so you may have "Stay awake" on which will keep the screen on whilst charging.
23-05-2017 09:31 AM
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Yea i did and its turned off . And yet still problems remains the same
23-05-2017 11:26 AM
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Try safe mode see if it happens there and if not try clearing the hardware cache
20-10-2017 11:50 PM
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I just bought a Galaxy J7 Sky Pro today, I have tired EVERYTHING and the screen still shuts off after about 10-15 seconds. I cannot even keep the screen on using apps like "No Screen Off", etc. I'm about ready to smash the thing and go buy something else!!!!!
23-10-2017 10:56 PM
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25-11-2017 03:05 PM - last edited 25-11-2017 03:06 PM
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Another type of error - I set the time for 5 or 10 mins but in a while it is switched to 1 minute. I am furious. Samsung galaxy tab S2 SM T719Y
03-12-2017 10:28 PM
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Phone timeout not working
