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Samsung watch ultra

(Topic created on: Tuesday)
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GeoffAnderson
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I did a reset on my S24 ultra and despite trying everything my watch ultra will not connect to the phone. I have deleted the wearable app and re installed it , still won't connect, has anyone any ideas , I am loosing patience. Thanks 
8 REPLIES 8
Ferenc75
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@GeoffAnderson what kind of reset you did on your S24U?
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GeoffAnderson
Explorer
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Just a soft reset , not factory reset
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Ferenc75
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I suggest to try clear cache recovery process on your phone and let see if is helps

https://youtu.be/kKzeUzJmYj4?si=kLlUY4tZA1SRuKwM
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GeoffAnderson
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Unfortunately not worked , so I may have to take phone to my network shop
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Glenntech
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Are you changing the watch from one phone to another?
If so i find you have to factory reset the watch
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GeoffAnderson
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It's the same phone, I did a soft reset as I lost the battery indicator on the ui7 update
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Glenntech
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Well if the watch software is upto date.
Something has gone amiss
Try the wipe partition cache
If that doesn't work you may need to reset the watch and set it all up again.
Should just pair up with the wearable app
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GeoffAnderson
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I ended up doing a reset on the watch , resolved my issue, thanks to those who offered advice.
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