29-01-2024 06:15 PM
Whenever I start a workout on my watch, it works fine for a while but then it just randomly ends. One moment I check my wrist and see the workout screen, and the next I check my wrist and see my clock, with a Samsung health icon showing in the background. Regardless of whether I click the icon or not, a few seconds later the workout ends and opening the Samsung health app shows my weekly statistics screen.
I've come from an apple watch and never had an issue like this. Tried restarting both my phone and watch, tried going without my phone for the walk, tried resetting it, updating it and the phone, and tried turning on or off auto pause; to no avail. Attached are some examples of this occuring. Not sure what to do.
27-02-2024 01:58 AM - last edited 13-03-2024 02:04 PM
Did you figure this out? I'm having exactly the same problem.
11-03-2024 12:57 AM
Having the same issue just in the last week. Very frustrating.
12-03-2024 08:15 PM - last edited 12-03-2024 08:16 PM
Any updates on this issue? My watch suddenly start doing the same thing on my workout.
21-03-2024 02:16 PM - last edited 21-03-2024 02:17 PM
Where is Samsung support to fix that problem? I've been facing the same issue after updating the watch, it's terrible. Nobody knows how to fix and Samsung Support is useless.
26-03-2024 01:21 PM
Nope, still happening : (
26-03-2024 09:35 PM
21-04-2024 11:42 AM
10-07-2024 06:42 AM
Hi, did you ever figure out the solution to this? It's just started happening to me.
23-07-2024 06:22 PM