Samsung watch 5 and wears OS 5

[Christina123]

Hi,

I've got a Samsung watch 5, bought in the UAE and used in the UK. To date, I'm still on Wear OS 4 and I haven't received any update to get the new watch ultra faces.

Has anyone else had this problem too?

[GusB]

Yeah I've got a watch 6 classic and it's still on Wear OS 4 - it hasn't been pushed to older devices yet

[Christina123]

Thanks Gus. I keep reading that they've rolled it out and that for those who haven't received it yet, samsung have allowed us to access the new watch 7 faces but I can't access it at all.