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Samsung pay+

(Topic created on: 27-02-2022 08:57 AM)
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Dre971
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I have set up Samsung Pay + and curve on my phone successfully however I cannot complete the set up on my watch. As I go to input my details on the watch I cannot get past the postcode entry. I have selected I am in the UK however the automated box for postcode input is numerical only, a UK postcode requires letter input too. As I can't input this I cannot complete the activation process.  Does anyone know how I can get past this?

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10 REPLIES 10
StuartR
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I have Samsung Pay + on my Galaxy 4 Classic and if I remember correct I started the process on the watch then the rest of the process was done via the phone.

I take it everything is verified and working on your phone ie you can use Samsung Pay + to make a purchase.

I was also given the option of importing an existing card or setup a new one, I imported the existing card which was already setup on my phone so I never needed to input a post code on the watch.

I'm using a s22 ultra with latest software if that makes any difference..
TRY2HELP
Helping Hand
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as far as I can remember I set up curve and follow the instructions as I go, it then done everything for me so simple, dont remember that I have to put any personal details on my watch, it automatic done everything for me and it work.
what watch did you have?
did your watch was connected to your phone with you set up curve?
did they give you a samsung pay+ card number.
only reason I need to set up curve is because barclay card don't work with samsung pay so that why I need to go through curve to use samsung pay
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Dre971
First Poster
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I am using S21 ultra with watch 2. When I open samsung pay on watch my only option is to add a card and to go to phone to complete. My phone automatically opens where I need to activate Samsung pay even though my account is activated along with curve (due to banking with Barclays which is not supported with pay alone).
I have reset my watch in case something was blocking me from transferring saved card details over but this hasn't helped.
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W3ndy
Apprentice
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I am struggling to get set up for Samsung pay+. I have tried cancelling my curve account through email numerous times. After account is cancelled for curve, I clear everything and try to sign up. It then Asks me to link samsung account to curve and I still can't get signed up to samsung pay+. I am so confused 😐
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StuartR
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Have you closed your Curve account? as that's the only way you can setup Samsung Pay+ account.

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W3ndy
Apprentice
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I have already tried that through curve themselves, the kind closed it for me then uninstall samsung pay. Re installed samsung pay and still couldn't do it. Kept asking to link my samsung account to curve. Tried that but didn't have it installed and still didn't work. I have a samsung galaxy z flip 3 phone. Maybe that's the problem.
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StuartR
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Can you double check Curve have closed your account? 

Do you still have the curve app on your phone and can you still login to it? if you don't have it on your phone download it and try to login to it, if you can login then they have not closed your account.

You need to be 100% sure it's closed or any further things to try won't work.

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W3ndy
Apprentice
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I have emailed them again to remove any association I have with the account with immediate effect as I have explained my problem. Fingers crossed I get this working as I currently just use Samsung Pay at the moment. I have also uninstalled the curve app from my phone and also taken off Samsung Pay aswell(currently have no money to use it). Once I hear back from Curve I will keep trying. The thing that confuses me most is linking Samsung account to curve.
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StuartR
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Yes you need to wait till curve deletes your account until that happens you can't sign up to Samsung Pay +

I can't imaging they would delete your account instantly and will probably have to wait a few days.
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