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Samsung health maps missing?

(Topic created on: 15-03-2025 10:35 AM)
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I have this problem too

BradleyPB
Journeyman
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Recently my samsung health walks (started manually on watch) aren't showing maps... samsung health has location permissions and says its using it but won't show where i went on workout history, any ideas why?
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11 REPLIES 11
JerryS
Helping Hand
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Hi and welcome to the forum. Do you have location turned on on the watch? Might be worth double checking in case it accidentally got turned off. Gonto settings on the watch and scroll down to location.
BradleyPB
Journeyman
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Hi thanks for the reply!
I've double checked the location settings on my watch 4 and it's on allow while in use for samsung health
JerryS
Helping Hand
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Thats interesting, I've noticed on my watch Health services is allowed to access the location all the time. Can see that by going into location on the watch and clicking on app permissions
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BradleyPB
Journeyman
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Yeah same for me health services has location always on my watch 🤔
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JerryS
Helping Hand
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One other thought, you could try going into the samsung health app on the phone, go into the app settings, click on location information and make sure Google Map platform is enabled
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BradleyPB
Journeyman
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I can't seem to find location info on samsung health settings on my phone
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JerryS
Helping Hand
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Ah I am on One UI 7 so may be its different. Are you on One Ui 6.1? If so look for a Provide Location Information option in the settings of the Samsung Health app on the phone. I think the option to enable the Google Map Platform may be in there.

If that doesn't work one other suggestion is to try clearing the cache of the Samsung Health app on the phone
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BradleyPB
Journeyman
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Yeah i am on 6.1 still struggling to find any location based settings really 😪 I did reinstall the app when I first noticed the issue as well1742050621430.jpg1742050621445.jpg1742050621461.jpg1742050621482.jpg
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JerryS
Helping Hand
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Hi on that second screen shot there was a Location Information option, have you tried tapping on that option (rather than toggling it), you might find the Google Map Platform option in there