03-10-2018 04:20 PM in
I've found that while I'm behind the wheel, driving, the HR show ridiculous values, like 198bpm. After a restart it show correct value.
I'm assuming that the watch take then car speed (50-100km/h) and consider that I am running at that speed so the BPM should have sky values.
I've attached some screenshots, after every ridiculous value I recorded my BPM using phone sensor and got 60-70bpm which is correct.
What is going on with this watch? Will be a software update or is a hardware problem?
If there will not be an update which will fix I will return the watch as I am really disappointed
03-10-2018 04:26 PM in
It is nothing to do with driving, it looks like your heart rate monitor wasn't recording your heart rate correctly. You can see on your graph that there are a lot of gaps and missing data. This is a problem with the new GW at the moment and I'm hoping that an update will rectify the problem. Just wish someone from Samsung would come on here and confirm.