13-07-2021 12:26 PM in
I have the problem of gradually developing an error in the display of colors on my watch screen as shown in the picture. The watch is in flashlight mode (photo) and should actually show a pure white screen, which is what it did at the beginning. I put a white sheet next to it for comparison. The center of the screen is kind of cyan colored and at the edge of the screen there is sort of a green/yellow ring.
Is that a hardware defect or a software bug? I never took the watch with me in the shower or otherwise exposed it to water or rain. I'm pretty disappointed as almost everything in my household is from Samsung and I actually had confidence in the quality of the products.
13-07-2021 03:08 PM - last edited 13-07-2021 03:12 PM
14-07-2021 11:08 AM in
I contacted Samsung about this issue and they told me to send the watch in for a service inspection. I will update this thread as soon as they tell me if the damage is covered by their warranty.