Samsung galaxy active 2 touching itself

[subchan_oponu]

My Samsung Galaxy Watch Active 2 has a problem with the touch screen. the problem is that my watch seems to be touching itself at some point, so it operates on its own and is a huge waste of battery. is there a solution to my problem?

[strawberry cake]

@subchan_oponu 

ghost touch as they say

-check for new updates via Wearables app on linked phone

-restart the phone and watch

-if still there, backup the data via Wearables app on phone linked

-then do the reset  on settings on watch

stay safe 😉

[hepove]

It's really frustrating issue I was facing this too but tried a few steps which helped me to get watch out of it. 

1. touch bezel was disabled, i enabled it 

2. and then installed software update 

3. after the software updated i reset my watch.  

and then watch turned back on it was working normally, I don't know which one has helped me. and stopped touching itself. here i was got this information