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Replacement charger cradle for galaxy ring

(Topic created on: 23-08-2024 07:47 PM)
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stgcaer
Apprentice
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Is there anyway of getting hold of a replacement charger cradle for the galaxy ring? Have managed to misplace the original one somewhere and can not for the life of me locate it and now the rings an expensive piece of jewellery. 

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6 REPLIES 6
Robin999
Samsung Members Star ★
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Hi, and welcome to the UK community

Please contact Samsung and enquire about spares.

Tel: 0333 000 0333
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stgcaer
Apprentice
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Thanks Robin999, I've just been chatting to support. They say that someone from their specialist team is going to contact me in next 24/48hrs so will see if they do. If not I'll give the number you gave me a call.
Robin999
Samsung Members Star ★
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Excellent. Hope you get sorted.
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stgcaer
Apprentice
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Fingers crossed. Will post an update.
FabianVojtas
Explorer
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Can't believe you've already lost one. It's only been less than a month 😂

P.S.
Let's hope you can get it sorted out quickly so you can carry on using your ring.
It may cost up to $150
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Eric T
First Poster
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I've been through the same gauntlet over the past few days. I've been tossed around from Product Support to Sales to Replacement Parts and back again. I finally had one person go the extra mile and escalated the query; he was told that the replacement cradle is not available, and I would need to purchase a new Ring to get one.

Which is incredible to me to hear. I cannot believe this is the answer, and I'm hoping you got a better resolution than I did.