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Pairing galaxy 7 watch issues

(Topic created on: a month ago)
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cheekydimples
Apprentice
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I'm trying to connect my galaxy 7 watch for first time but every time it gets to the page to agree terms it won't go any further and just keeps going round and round.

5 REPLIES 5
johnz237
GrandMaster
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Hi! Welcome to the samsung members community!

May be worth resetting the watch, and then resetting the Bluetooth settings. Restart both (off and on), and then try again.
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lminvti
Samsung Members Star ★
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Hi @cheekydimples and warm welcome 👋

What phone you're trying to pair with you watch 7?

Try reseting you watch, and make sure wearable app is up to date.

Other thing you can do unpair your watch and reseting your wifi and Bluetooth settings on your phone to do so: settings > general management > reset > reset WiFi and Bluetooth settings.
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cheekydimples
Apprentice
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I have tried all those
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cheekydimples
Apprentice
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Samsung a34. This is the screen it freezes on.1743113846879.jpg
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lminvti
Samsung Members Star ★
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Try restarting your phone by holding volume down and power buttons for 10 seconds until samsung logo appears and try it again.
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