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Oxygen and stress options not usable

(Topic created on: 18-07-2024 01:05 PM)
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Mirendia
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Hello! 

I have a samsung galaxy fit 2. I have had it for some time. I used it regularly in around 2019-21, but moving caused me to misplace it. When I found it, I charged it and am now reusing it, however, I have noticed the options for the oxygen and stress reader lacks the button to start the reading. I have updated my phone, watch, and reset the watch a few times, but nothing seemed to have worked. I have also contacted the chat system through Samsung a few times as well, one time where they accessed my phone to attempt at fixing the issue. We unfortunately ran out of time and they weren't able to resolve the issue. 

I am currently using a galaxy A52 for a phone, in case that matters at all. 

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AndrewL
Moderator
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@Mirendia: If the 'Measure' button is not visible in the Stress widget on your Fit2, then please head to the Galaxy Wearable app on your connected phone > Home > Health settings > Auto stress settings > Off. Let me know if this helps. 

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Mirendia
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My wearable app doesn't seem to be like others. I did do another check that it is an app created by samsung, and it is. There is no health settings through my wearables app, just through the Samsung health one, but have included pictures of both in case I am missing something. I seem to only have auto detection for workouts.

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