13-06-2023 03:18 PM - last edited 09-08-2023 03:28 AM
13-06-2023 04:46 PM in
@salva92: Please can you try heading to Settings > Connections > Bluetooth > On > Tap the cog to the right of your Buds2 Pro > Calls, and toggle this option on. Furthermore, please open the Galaxy Wearable app and head to Earbud settings > In-ear detection for calls, and tap the switch to activate it. Let me know if this helps.
13-06-2023 05:12 PM in
13-06-2023 06:25 PM in
@salva92: Does the call audio come through the headphones? If so, please try cleaning the microphone hole with a clean, dry, soft bristled brush to see if you notice an improvement. For reference, please take a look at page 45 of the user manual via the link below.
13-06-2023 10:42 PM in
13-06-2023 10:56 PM in
14-06-2023 01:10 AM in
14-06-2023 12:49 PM in
14-06-2023 12:53 PM in
07-08-2023 04:53 PM in
Did you manage to resolve your issue? I'm having the same problem.