Left galaxy earbud won't disconnect when case is closed. Causing battery drain.

Lyness121 · ‎13-05-2019

Just recently received my promotional galaxy earbuds and have noticed that when I put the buds back in the case and close it the left earbud wont disconnect, causing the bluetooth connection to remain active and to cause battery drain for earbuds and phone unless a manual disconnect is carried out. Has anyone else had same issue? Going to visit the tech support centre on Wednesday and try and get replacement.

BandOfBrothers · ‎14-05-2019

No I've not had this issue on my black pair of Samsung Galaxy Buds @Lyness121

Would you let us know what the Samsung Service Centre says please ?

Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Sakesbi · ‎31-03-2021

I'm having exactly the same issue with my Buds plus.

Would you please update us on what you did to fix the problem.

Original topic:

Left galaxy earbud won't disconnect when case is closed. Causing battery drain.