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Original topic:

Left galaxy earbud won't disconnect when case is closed. Causing battery drain.

(Topic created on: 13-05-2019 09:18 PM)
Lyness121
First Poster
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Wearables

Just recently received my promotional galaxy earbuds and have noticed that when I put the buds back in the case and close it the left earbud wont disconnect, causing the bluetooth connection to remain active and to cause battery drain for earbuds and phone unless a manual disconnect is carried out. Has anyone else had same issue? Going to visit the tech support centre on Wednesday and try and get replacement.

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2 REPLIES 2
BandOfBrothers
Samsung Maker ★★
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Wearables

No I've  not had this issue on my black pair of Samsung Galaxy Buds @Lyness121 

 

Would you let us know what the Samsung Service Centre says please ?

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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Sakesbi
First Poster
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Wearables

I'm having exactly the same issue with my Buds plus. 

Would you please update us on what you did to fix the problem. 

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