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Issues with Active 2 reporting low heart rate

(Topic created on: 10-01-2020 04:41 AM)
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Sheady01
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So I replaced my Fitbit with a Samsung Active 2, which was a great pair with my phone. After some time, I began to notice that the heart rate was reporting very low during the night while I was sleeping. I have been getting reading like 35 bpm at 2 am and then it would return to normal at 61 bpm at 3 am. I began to notice that this is a repeating problem occurring two or three times throughout the night obviously this is very unnerving. It's obvious that anyone with a heartbeat that low would be in intensive care at the hospital. Is anyone else experiencing this problem on the active 2? I have only owned the Active 2 for about 90 days.

22 REPLIES 22
Sieg73
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My Galaxy watch is doing the same thing. It gives me anxiety. Mine reads 42 bpm at night. Also during the day as I am exercising or walking it reads 62-70 bpm. That's not right either! I am disappointed in the company. I am afraid now to even look at my heart rate. This watch gives me anxiety. That can tell you that they need to fix this problem. I don't even want to wear my watch anymore because of it. Also, the AFIB heart monitor is all wacky and doesn't work anymore. 

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Fares2
Student
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The only way to get it accurate is to start a workout. Samsung provides you with many features but is not accurate like others. 

KJSacramento
Student
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My new Galaxy 7 watch has been making me crazy with sudden drops to 30 BPM, which return to 78+ in minutes. I have a heart valve issue, so it scared me to death! At first I thought it might be sleep apnea, but then it happened while watching TV and fine. Now it has developed a pattern of every day around midnight and 6 pm, which happens to be when the remaining battery is getting close to 25%.  I have now turned warnings off because I am convinced of the watch inaccuracy and don't need daily scares, but each person should judge theirs based on medical advice and realize the watch is NOT an official reading, just a guide. With no other symptoms it may be just a glitch.

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