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GLitchy as hell

(Topic created on: 29-05-2020 03:05 PM)
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bg362
Apprentice
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Ive had a Galaxy watch for about 5 months, it was ok at first..the odd glitch here and there. Now its all over the place, sometimes it records activity, but othertimes ( like this morning) it stopped recording three times...for no reason! ive done all the recommended remedies, But nothing works. Its also stopped counting floors now. A friend I train with has the same issues.

 

This is by far the worst fitness tracker I have ever had, great at counting steps...terribile if you want to exercise. ive just put two people off buying one. Im going back to Fitbit or try Garmin.

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13 REPLIES 13
TessM
Mastermind
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Have you attempted to reset the watch to see if this is still happening? 

 

  1. Back up data on the internal memory.
  2. From the Watch screen, press the Home button to go to the Apps screen.
  3. Tap Settings.
  4. Tap General.
  5. Tap Reset.
  6. Reset networks or tap Next.
  7. Tap the checkmark to confirm.
  8. Wait for the device to reset. The device is reset to its factory settings.
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bg362
Apprentice
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oK, ive just done that, ill head out and see if it has started working properly again.

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TessM
Mastermind
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Perfect! Monitor the watch and let me or any of the moderators on watch let know. 

 

Have a nice rest of the day. 

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bg362
Apprentice
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The watch worked fine for one day. Now it does everything apart from record floors. I've done it all again and still nothing. Very frustrating!

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