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Gear Fit 2 connection problems

(Topic created on: 15-05-2020 12:34 AM)
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LaadySufiia
Student
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Hi there,

 

I've been trying to connect my Gear Fit 2 to my phone OnePlus 3T, however, the Samsung Gear App stays stuck on the 'Connecting to Gear' screen and the watch stays stuck on the 'Setting up' screen.

 

I've tried to re-install the gear app, factory reset the gear twice and it still keeps happening.

 

Any ideas?

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6 REPLIES 6
AntS
Moderator
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Hi @LaadySufiia. :smileyhappy:

 

Any issues connecting your Gear Fit2 with another device? Any issues with connecting to other Bluetooth devices on your OnePlus 3T? 

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Solution
LaadySufiia
Student
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Hi AntS,

 

I was experiencing problems connecting my GearFit2 to my OnePlus 3T, however, it's fixed now.

It seems that, since I previously had a Gear S connected to this phone, the installed plugins were in conflict with those from GearFit2. After uninstalling the GearS plugins, I was able to connect my GearFit2 with a problem.

 

So all good now! :smiling-face:

AntS
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MADCPA
First Poster
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GF2 with iPhone X

1) won't or drops connection

2) software says not compatable (when looking for new watch faces)

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Shaz786
First Poster
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This worked perfectly. Thanks, I thought I purchased a lemon!

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rrainiel
First Poster
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Take out all the apps related to Samsung GearFit including Samsung Accessory Service. Reboot the phone. Then Install the Wearable App and launch. If your gear does not show up on the phone it tells you to launch from the gear settings.  This works and prompts you to install the plug in and the accessory service now. Then the pairing begins. It takes some time but finally works. Remember this because you may have to do it qgain. I have a Pixel 4 and it is a real pain to keep the connection happy. Wish Google would  work better with Samsung. I have had intermittent problems with SMS messages coming to the gear. So great when working!

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