06-01-2019 05:46 PM
Samsung galaxy watch 42mm.
Sleep tracking does not seem to work.
The last 3 nights I am recorded as having no deep sleep and less sleep than I would have thought.
I have HR tracking on always with goodnight mode and do not disturb.
Any ideas?
14-08-2019 01:32 PM
There is a webform on the Swedish version of Samsung service
But I guess this is for Sweden only.
19-08-2019 02:52 PM
19-08-2019 03:05 PM
Update.
Sent my Galaxy watch to Samsung service for repair
They fixed it and the watch is awesome again!
Super battery life and precise sleeptracking and heart rate tracking!
21-08-2019 06:23 PM
31-08-2019 09:46 PM
Received my watch back yesterday. Samsung replaced the battery, main board and heart rate monitor.
Paired up with my phone ok but because of new ESIM will not work as a standalone (Away from phone) EE have been very helpful, unfortunately stilll not sorted. MY sim has been registered and the error code logged. Just will not register on the network.
I hope I get refunded the £20 line rental on it this month. Really useful feature for me. Especially when at work.
14-09-2019 11:30 AM
Probably need to post this in another thread but this watch still isn't connecting to my mobile net work no matter how much I've tried 😞 "EE" have stated that they are still looking into correcting this fault
14-09-2019 12:00 PM
14-09-2019 01:01 PM
06-10-2019 01:26 AM
06-10-2019 09:16 PM
Everything working fine on my watch now. Had to go to "EE" shop to finally sort it. Took them a while as well but "technical support" on the phone listened to them!
Fingers crossed I have no other issues.