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Galaxy watch 6 trade in

(Topic created on: 05-08-2023 12:36 AM)
775 Views
Ceebee59
Journeyman
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Do I have to send my galaxy 5 Pro watch in with strap,or can I just send watch, I live in UK any help would be appreciated 
9 REPLIES 9
busterbrock
Voyager
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I sent the strap with mine
0 Likes
lisafox16
Voyager
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No strap needs to be sent. 

Ceebee59
Journeyman
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Can I send any strap then, the one I've got is a metal one off ebay
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lisafox16
Voyager
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I've just seen the watch and no strap at all.
Paulf1
Voyager
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I think, as long as they get the watch there happy I've just got my watch 6 classic today but I'm not sure it's worth the upgrade from the watch 5 Pro I will try it for a few days and see if the battery life is as good as the 5 Pro as the battery on the 5p is really good, good to have the rotating bezel back though..
smg1
Helping Hand
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This is what samsung custmer service told me:

Due to health and hygiene reasons. NO STRAPS ARE REQUIRED. Straps will be discarded when received.
Ceebee59
Journeyman
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Well, I've sent it now without strap, so I'll see what happens
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Ceebee59
Journeyman
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Just received this email
Thank you for your email.


We only require the watch face itself so you may keep the straps and accessories
GXV3
Apprentice
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Thanks for this. This is the info I was looking for. I'm getting ready to send my old watch in.