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Original topic:

Galaxy watch 5 update

(Topic created on: 25-09-2023 10:46 AM)
517 Views
RyanF1991
Journeyman
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Hi, I recently updated my galaxy watch 5 to the new one UI 6, since updating my sleep doesn't track any deep sleep? I thought it was meant to be more accurate or is this a known bug?

Thanks 
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8 REPLIES 8
SocietyGirl
Community Manager
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Please open the Members app and select 'Members Feedback' option on the left.


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-Robot-
Samsung Members Star ★
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Did you mean changed your watch as I didn't know they watch was on one UI6? Or did you mean you upgraded your phone to One UI6? The one UI6 is a beta so alot of function won't work properly
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RyanF1991
Journeyman
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Sorry I mean the latest one ui 5 for galaxy watch, since updating the watch to the latest firmware, deep sleep doesn't track
Robin S
Explorer
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See here as well:

https://eu.community.samsung.com/t5/wearables/galaxy-watch6-not-tracking-deep-sleep/td-p/7914432/hig...

The update has broken sleep tracking severely on the Watches. 

RyanF1991
Journeyman
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I did think so as it was perfectly fine before
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Obsydian
Samsung Members Star ★
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Its is broken all watches 5 and 6 since the last update.

Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Neo001
Legend
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Before the upgrade, registered deep sleep was almost always over 1 hour (sometimes, almost reaching 2 hours). After the upgrade, it's in minutes (one time, it was 0 mins). The first time after the upgrade, it crossed 1 hour of deep sleep yesterday. So may be it is in the process of learning and it will eventually improve.

BTW, GW4 Classic here.

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Scrumdidly
Pioneer
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And watch 4
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