I have been having issues synching my 5 ultra watch to my s24 I have reset it I have been talking to att and they have reset it a bunch of time (basically everything I did before a I called them) and they can't get it connected. Now they want to switch me to a 7 but not the ultra. It's a smaller watch which I don't think it's compatible with the watch I have now. Give me another 5 ultra if that's the case. But anyway that's besides the point, I tried everything and get no where.
Hi, before totally writing off the watch, try a couple of things first. Check you are using the latest versions of Samsung Health and Wearables apps from the Galaxy store. Wearable app should also offer the latest plugin version, so check that too.
