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Galaxy Watch 5 Problems with making and receiving phone calls.

(Topic created on: 05-01-2023 08:40 PM)
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Karene1
Apprentice
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Dear Samsung,

Please address the problem with the Watch 5 problem of making phone calls.  The T Mobile Tech Support I just worked with says he gets about 5 to 6 calls a day about this problem.

I had been very disappointed with this feature as it is the reason I get the Watch 5.  For me and my Galaxy Note 20 Ultra 5G, the solution was turning off the WIFI on the watch.   That was it, I was able to make phone calls out of reach of my phone's bluetooth!   I was told the fix is different for different phones and not all watches get set up properly by the service provider from the beginning.

Karene1

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Obsydian
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Interesting i was always told best to let WIFI Auto switch, i used to on my Watch4 LTE and prior LTE watches.

If it works then GREAT, thanks.

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