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Galaxy watch 5 pro

(Topic created on: 08-06-2023 10:20 AM)
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Went on holiday last week, got back on Sunday morning, all holiday and Sunday & Monday watch was fine, I bought when it come out last year.
Tuesday morning got up at 5 am and by 9am watch was dead, battery died, very strange as I have had no issues in past, waiting for Samsung to collect and repair, anyone else had an issue were the battery just don't work all of a sudden. 
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Obsydian
Samsung Members Star ★
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Any new apps installed, was it somewhere hot, anyway try the members app diagnostic tool.

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

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IndiW
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My Experience, first time using Android, Samsung, (and this is the last toooooooo)

Galaxy watch 5 pro Lte (not using Lte facility )

I ws on holiday
One morning woke up, watch was almost on fire

(Went to bed with fully charged watch)

Battery was my recollection 5%

Reconnected to charger, fully charged to 100%

No issues after that experience.. But I will never touch an Android product again, particularly Galaxy watch.
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KholaI
Moderator
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Hi @IndiW 

I'm extremely sorry to hear about your experience. Please drop @Sam_UK a message with more information, so we can look into this further with you.

IndiW
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Thanks for your reply friend

At present the watch is working perfectly fine

The biggest thing or what's missing for meeee (particularly coming from Apple) is, lack of 3rd party support for Galaxy watch.

I am very much into Running and Strength Training, there is not a single quality 3rd party App support for the watch

Even some big boys such as Nike running have left Galaxy watch

So no disrespect to Samsung, I think Samsung and Galaxy are not for me, as I have Galaxy watch 5 pro Lte and S22 Ultra only a few months old, I will use it for few more months and goodbye after.
Thanks again
KholaI
Moderator
Moderator
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I'm happy to hear you're okay!

We're always looking to improve our products, so we're always adding new features and apps. And that's completely fine! We're always around if you do ever change your mind. 😊