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Galaxy Watch 5 Pro not displaying Sleep Score

(Topic created on: 24-11-2023 08:33 AM)
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Galaxy Watch 5 Pro1
First Poster
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Hello,

 

I hope someone can help. I upgraded to Galaxy Watch 5 Pro about a year ago and have been very happy with my watch.  For info my wife and I both have this watch. Over the last week or so I have noticed that whilst the watch tracks my sleep it does not provide a Sleep Score. My wife's watch continues to get this score (which is a number between 1 and 100)

Anyone know how I can get the sleep score back?

 

Thank you

 

Jaymin

1 REPLY 1
Fiona26
Samsung Members Star ★★
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Sometimes just a reboot or restart on the device can help with issues. You can also try wiping the cache partition on the watch. Plenty of videos on you tube to show steps how to wipe cache partition.