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Original topic:

Galaxy Watch 5 pro - Camera controller issue on A52s

(Topic created on: 06-05-2023 07:45 PM)
Nick_5
Apprentice
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I recently bought a Watch 5 pro and found that I can not use the camera controller app if used in connection with a smartphone of A series (mine is A52s). I learned this from YouTube after I couldn't find and install the app from the Galaxy store. 
In conclusion if you want to use all the facilities offered by the Watch 5 pro you must own a premium phone (Samsung is not fair, nobody say something about that in specifications). 
Does anyone know more details about it? 

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2 REPLIES 2
kamil40013
Samsung Members Star ★★★
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@Nick_5, It is normal that not all function are supported by midrange phones. In the app description you can find list of supported phones


 - Phone : S22, S22+, S22 ULTRA, S21, S21+, S21 ULTRA, S21 FE, S20, S20+, S20 ULTRA, S20 FE, S10, S10+, S10e, S10 Lite, S9, S9+, Note20, Note20 Ultra, Note10, Note10+, Note10 Lite, Note9, Z Fold, Z Fold2, Z Fold3, Z Flip, Z Flip3 models

https://galaxystore.samsung.com/geardetail/com.samsung.cameracontroller


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Nick_5
Apprentice
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Maybe it is normal for you! My phone is running same operating system Android 13 (UI 5.1) so I think there is not a software or hardware issues.
So I'm not happy with your suggestion, the people who own Galaxy A series cannot use some function of Watch 5pro, just because they haven't a premium series phone?! Not fair at all.
And by the way, this information must be on Watch 5 pro specifications and not on the camera controller app. I haven't access on my phone to see this app on galaxy store!
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