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Original topic:

Galaxy Watch 4 Classic Can't open Google Pay

(Topic created on: 25-12-2021 10:16 AM)
slashdk
Apprentice
Options
Wearables

When installing and opening Google Pay on smartwatch, I get some kind of account error.
The error is some kind of authentication error that asks me to log in on my Google Account.
I'm already logged into my Google Account (it shows correct account in the Wearables App for the watch on my phone).

My phone is Samsung Galaxy S 21 Ultra
My phone is Galaxy Watch 4 Classic LTE

Location is Denmark that have recently opened up for GPay support

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7 REPLIES 7
xSteveuk
Maestro
Options
Wearables
Hi,
Try below

On your watch,
Open the Play Store app Swipe from the top and tap My Apps.
Scroll and tap Google Pay.
Tap Update
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slashdk
Apprentice
Options
Wearables

Thanks, I tried that and it didn't make a difference.

I made sure that:
1) Software on both phone and watch is updated.
2) GPay app on both phone and watch is updated. 

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slashdk
Apprentice
Options
Wearables

I'm attaching the picture of the error shown on my watch

Screenshot_20211125_020829_walletnfcrel.png

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Solution
slashdk
Apprentice
Options
Wearables

I found this article on Wear OS by Google Help that explained the problem.
Hope this will help others that have the same issue.
https://support.google.com/wearos/thread/16988441/solved-account-action-required-for-g-suite-users?h...

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Members_o5DpvCJ
First Poster
Options
Wearables

Hi slsshdk 

   I got the exact same problem , did you solved by  setting a password for screen lock within Wear OS ?

 

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Members_o5DpvCJ
First Poster
Options
Wearables

Being a Gsuite used and admin i will try to disable "Requires users to set a password" as suggested as well, it makes indeed sense 

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Members_o5DpvCJ
First Poster
Options
Wearables

Indeed this solved , thus disable "Requires users to set a password" , for Gsuite like account

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