op 26-11-2021 10:43 AM
when i installed the watch on my phone the samsung s20 automatically it installed an app called activity app.
how can i get that app to work with using my watch or do i need something else for this.
when i use the step counter i dont see them in that app please help me .
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op 26-11-2021 12:54 PM
Which phone do you use?
You need Samsung Health and the Samsung Wear app.
op 26-11-2021 02:32 PM
i have an samsung S20 FE and yes i have health and the wear app installed.
op 26-11-2021 03:03 PM
the activity tracking app is van google and it is the pro version.
op 29-11-2021 03:29 PM
Hi @stesan, good afternoon.
First off all congratulations with your new Watch and welcome on our Samsung Community!
Have you figured out how the Watch and phone register your steps or movements?
Keep us posted!
Kind regards,
Martijn
op 29-11-2021 03:34 PM
i found out how it worked, i removed the google fit app and the activity tracker from google and i am now using the app from samsung and that works fine.
u cab close the question.
op 29-11-2021 03:35 PM
i deinstalled the apps from google they were giving trouble now using the samsung health app