03-05-2022 06:23 PM in
Been using my Galaxy Fit 2 for a couple weeks and a few days ago it started showing a strange behavior. It will auto detect exercises and I can manually start activities but it will only monitor heart rate and not track distances and kcal.
I have factory reset the unit twice in a row and it returns to normal tracking distances & kcal, then show the same odd behavior after some unknown time.
As an example (On the watch), I set a Run activity and it logs everything for 2 miles, perfect. I then set a walk activity and 0.13 miles it stops tracking distance and kcal. I stop the activity and start again and it just monitors heart rate. Rebooted and same thing. Doesn't make sense that I need to factory reset the unit each time I start an activity!
I took the watch to a Samsung support center and the first thing they says is "You're not using a Samsung Phone so not all functions work". Well the watch works independent of the phone whilst I do my activity and just transfers the data after the event.
I told the customer rep if you require me to have a Samsung phone, why do you not print a big fat disclaimer on the box and refuse to sell the unit to anyone outside the Samsung universe?
I'm going to insist they replace with a new unit or give me a Samsung phone to use the unit 😂 (joking!).
Also in the wearables app, whenever I set the display > timeout to anything other than 5 secs, the screen still times out at 5 secs.
Anyone else get this strange behavior? I either have a faulty unit or the Samsung firmware is buggy and needs an update to fix these small issues.
Solved! Go to Solution.
03-05-2022 06:44 PM in
Below is the screenshot I took of the Samsung Health app.
- The 2 Mile run I did at 12:19 tracked Heartrate, kcal and distance.
- The walk I did at 12:42 only tracked 0.13 miles and stopped.
- The remaining sections of my walk at 12:50 and 12:55 had no distance and kcal data.
- The (auto) walking had the full data.
06-08-2023 11:01 PM in