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Original topic:

Galaxy watch active 2.

(Topic created on: 03-05-2022 04:42 PM)
wayney
First Poster
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Wearables
My watch has stopped charging,  I have purchased new charger, thinking it was the charger.  But it seems to be the watch.  Can anyone help.
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1 REPLY 1
AndrewL
Moderator
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Wearables

@wayney: Are you making sure to align the back of the watch with the centre of the the charger? If so, and if the watch's battery has fully depleted, then please leave it for around 10 minutes, then press and hold the Home/Power Key to see if the watch powers on. If the issue persists, and you have tried multiple chargers, then please reach out to our Help Desk for further assistance, where an advisor will be able to arrange for the watch to be inspected by an engineer. 

https://www.samsung.com/uk/support/contact/

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