GALAXY Active 2 - Reboot Loop

[Daves1]

@Samsung - This is the second Active 2 I have. The first one got an issue with the touch screen and the shop where I bought it did replace to me at no cost. This was like 6 months ago. Today, after coming back from a nice morning run, my active 2 watch start the reboot loop. How can I sort it out this issue please? Please, advise ASAP. Thanks, 

[Walter Christensen]

Mine still faithfully in the loop after one month, so it seems to be a pretty stable condition. 😕

[Jon Turner]

I'm a little late to the game.  My Wife's watch 2 just had the same issue after a shower.  When she turned off the Swim/Water mode it would start to go through it's drying process and then crash into the boot loop.  The watch is 4 years old now so my guess is the waterproofing gaskets are worn out.  Or it's an issue with the "after water drying" function itself.  The OP's issue may have been slightly different as in 2021 the gaskets shouldn't have been worn out by then but that would depend on how much wear and tear it was put through.  I wish I had a better solution other than, "once it dries out it boots back up like normal"  But if it's a sealing issue the only way to repair that is send it in to be repaired and by now the repair cost is more than a refurbished one.  Unless there's a discount on older models.