in data 23-04-2023 07:14 PM
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I saw I had 10,000 steps today which seemed unlikely, so I was just watching my watch, when I saw the step count jumping up every few seconds. Sometimes just a few steps, sometimes 10.... but constantly counting....
I was unable to find anything recent on why this might be. Any ideas?
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in data 23-04-2023 07:28 PM
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23-04-2023 08:33 PM - modificato 23-04-2023 08:36 PM
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Oops back to the original post, I have never seen that happen before
in data 24-04-2023 10:15 AM
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Hi @wcndave
Please can you confirm what watch you have got? Also, can you confirm what mobile device you have connected to your watch?
in data 24-04-2023 10:19 AM
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Oh many days I do 10,000 easily, my daily target is 8,500. However on this day I know I did very little as I was working most of the day.
in data 24-04-2023 10:22 AM
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I thought I tagged it, but I guess not. I have a Galaxy watch 2.
This is connected to my 1+ T5
in data 24-04-2023 10:49 AM
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Thank you for that, @wcndave. Make sure your watch is up to date by doing the following:
Open the Galaxy Wearable app. The app may be named Samsung Gear > About watch > Update watch software > Update now.
Are you connected to Samsung Health on your phone?
in data 24-04-2023 11:10 AM
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Hi, thanks for the response. There is no "update now" for me.
Here is the software information
I am connected to the health app on my phone.
Since I initially posted, I have been keeping notes.
I took exactly 64 steps from my desk at one point, and it counted 64.
I then sat for 20 minutes, without moving, and it counted 92 steps...
in data 24-04-2023 11:27 AM
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Make sure you are wearing your watch where it does not move a lot on your wrist. Please enable Location by doing the following:
Press the Menu button > Settings > Connections > Location > Update now.
Also, ensure "Workout detection" is enabled on your smartwatch by doing the following:
From the Samsung Health app, select Start > Swipe to the left and select Settings > Workout detection > Select the circle next to each type of exercise, turning it green to enable or grey to disable. Let us know how you get on.
in data 24-04-2023 03:06 PM
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Thanks. Location is on. Workout detection is on. In fact today I glanced at my watch whilst sitting at my desk, and it said I was 10 minutes into a workout (which you cannot stop).
In the meantime, I've managed to do another 1500 steps by taking my watch off and placing it on the charger...

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