23-04-2023 07:14 PM in
I saw I had 10,000 steps today which seemed unlikely, so I was just watching my watch, when I saw the step count jumping up every few seconds. Sometimes just a few steps, sometimes 10.... but constantly counting....
I was unable to find anything recent on why this might be. Any ideas?
23-04-2023 08:33 PM - last edited 23-04-2023 08:36 PM
24-04-2023 10:49 AM in
Thank you for that, @wcndave. Make sure your watch is up to date by doing the following:
Open the Galaxy Wearable app. The app may be named Samsung Gear > About watch > Update watch software > Update now.
Are you connected to Samsung Health on your phone?
24-04-2023 11:10 AM in
Hi, thanks for the response. There is no "update now" for me.
Here is the software information
I am connected to the health app on my phone.
Since I initially posted, I have been keeping notes.
I took exactly 64 steps from my desk at one point, and it counted 64.
I then sat for 20 minutes, without moving, and it counted 92 steps...
24-04-2023 11:27 AM in
Make sure you are wearing your watch where it does not move a lot on your wrist. Please enable Location by doing the following:
Press the Menu button > Settings > Connections > Location > Update now.
Also, ensure "Workout detection" is enabled on your smartwatch by doing the following:
From the Samsung Health app, select Start > Swipe to the left and select Settings > Workout detection > Select the circle next to each type of exercise, turning it green to enable or grey to disable. Let us know how you get on.
24-04-2023 03:06 PM in
Thanks. Location is on. Workout detection is on. In fact today I glanced at my watch whilst sitting at my desk, and it said I was 10 minutes into a workout (which you cannot stop).
In the meantime, I've managed to do another 1500 steps by taking my watch off and placing it on the charger...