06-12-2021 12:18 AM in
Wearables06-12-2021 01:44 AM in
Wearables06-12-2021 10:17 AM in
WearablesHi @ShadowD, depending on what your complaint is regarding, this will need to be raised with a specific department. If you have a technical complaint, this can be raised with the Support Team via phone on 0333 000 0333. If it's a complaint regarding an order you've placed on the Samsung UK website, you can speak to the Online Shop Team via phone on 0330 726 7467.
06-12-2021 12:11 PM in
Wearables06-12-2021 09:42 PM in
Wearables06-12-2021 10:43 PM in
Wearables28-10-2022 05:38 PM in
WearablesI am afraid complaint department does not exist . I am taking them to Ombudsman. I have ordered an oven on 2/09/22 and guess what still waiting. Contacted Samsung. It has been delayed twice after second time I rang them last week and turns out they not going to have one! Was buying on offer so now next one similar cost £350 well done samsung
28-10-2022 05:40 PM in
WearablesLol cost £350 more plus time of work for appliance that never arrived. Steer clear from them customer service is shocking
28-10-2022 05:48 PM in
WearablesI totally agree. To all who tried and failed go straight to Ombudsman as customer complaints are never listened to and no solution given. Save your self time and sanity.
04-02-2023 11:44 PM in
Wearables