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Claim for free ear buds with galaxy watch 5

(Topic created on: 26-08-2022 10:33 PM)
4789 Views
jalfie22
Journeyman
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I have received the watch 5  but when I go to  claim form online for the  the buds offer my model  number is not listed in the drop down anyone else having this issue and i carnt continue ...
11 REPLIES 11
smg1
Helping Hand
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I can't even find the claim form! Please can you help me aswell? Then I'll give the form a try
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jalfie22
Journeyman
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Think I have done it now don't make it easy do they ...🙄
smg1
Helping Hand
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Thanks for the link..
Yeah you can't do a claim in a hurry and you've got to read everything carefully and not miss anything..
Good luck mate
tuckie
Explorer
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There's only 4 versions, the top 2 pro are black then the 3rd and 4th are black and then silver lte
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tuckie
Explorer
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Filled mine in yesterday and got the message the claim was accepted this morning
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jalfie22
Journeyman
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Yeh thanks mate 👍 I have had mine accepted 👍
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Joluku
Student
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I think I'm having the same issue (the Product ID of the Watch5 I received is not on the claim form). What did you do in the end?

Last week I got in touch with Samsung's UK twitter and also used their 'contact us' help form, but I haven't had any helpful information back as yet.

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jalfie22
Journeyman
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There's only 4 versions, the top 2 pro are black then the 3rd and 4th are black and then sliver lite comment from the thread then just complete form mine went through 👍😎
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